This policy explains what personal information Ellsworth & Kane Deposition Services collects, why we collect it, how we protect it, and the choices available to you. It applies to this website and to the services we provide to law firms, insurers, and other clients.
Two different categories of information
It matters which of these we are talking about, because they are treated very differently.
Business contact information is what you give us so that we can work with you: your name, firm, email address, telephone number, billing details, and the case references you ask us to put on an invoice.
Proceeding material is the testimony itself, together with exhibits, video, and any notes taken to produce a transcript. This material belongs to the proceeding, is subject to the rules of the tribunal and to any protective order the parties have obtained, and is handled under the confidentiality obligations that apply to court reporting. We do not use proceeding material for any purpose other than producing, certifying, delivering, and archiving the record, and filling copy orders permitted by law.
What we collect
- Contact and firm details you provide when scheduling or writing to us
- Details of the proceedings you ask us to staff, including caption, venue, witness, and date
- Billing information, including the matter references you ask us to record
- Correspondence between you and the firm
- Basic technical information generated when you visit this website, such as the pages requested and the approximate region of the request
We do not sell personal information, and we do not share it with third parties for their own marketing purposes.
Why we use it
- To schedule, staff, and confirm proceedings
- To produce and deliver transcripts, exhibits, and video
- To respond to copy orders from parties entitled to them
- To invoice, collect payment, and maintain accounting records
- To meet obligations imposed by California law and by the Court Reporters Board of California
- To communicate with you about a matter you have opened with us
Who we share it with
We disclose personal information only to the following categories of recipient, and only to the extent necessary.
- The reporters, videographers, and interpreters assigned to your proceeding, who are bound by confidentiality obligations
- Affiliate reporting firms engaged to cover testimony outside our own coverage area
- Service providers that support our operations, such as secure delivery, hosting, and accounting, under contracts limiting their use of the information
- Parties entitled under law to order a copy of a transcript
- A court, tribunal, or regulator where disclosure is required by law, subpoena, or court order
Security
Transcripts, exhibits, and video are delivered by encrypted download link issued to named recipients rather than as open email attachments. Access to proceeding material inside the firm is limited to personnel who need it to do the work. We keep records of delivery so that the distribution of a transcript can be reconstructed if it is ever questioned.
No system is perfect, and we do not claim otherwise. If a breach affecting your information occurs, we will notify affected clients and any regulator as required by California law.
Retention
We retain the certified transcript, exhibits, and associated records for the period required by law and by professional obligation, and long enough to fill later copy orders. Business contact and billing records are retained for the periods required for tax and accounting purposes. Material that is no longer needed for any of these purposes is destroyed securely.
Your California privacy rights
California residents may have the right to request the categories and specific pieces of personal information we hold about them, to request correction of inaccurate information, to request deletion, and to be free from discrimination for exercising these rights. We do not sell or share personal information for cross context behavioural advertising.
These rights operate differently for proceeding material. Testimony given under oath forms part of the record of a legal proceeding, and we are not able to delete or alter it at the request of an individual. Requests concerning the content of a transcript should be directed to the parties and the tribunal.
To make a request, write to [email protected]. We will verify your identity before responding, and we will respond within the period the law allows.
This website
This site does not use advertising cookies or third party tracking. Forms on this site prepare a message in your own email application rather than transmitting your entries to a third party service. Please do not include privileged or confidential case material in a website form.
Children
This website is directed to legal professionals and is not intended for children. We do not knowingly collect personal information from children through this site.
Changes
If we change this policy we will post the revised version on this page.
Contact
Ellsworth & Kane Deposition Services
2049 Century Park East
Los Angeles, California 90067
[email protected]
(213) 444-0811